A place to get unstuck, ask privately, or lend a hand.
Account questions, player reports and appeals are visible to you and authorized support staff. For general game issues, use public bug reports; artwork belongs in the Sprite Editor.
Never include passwords, beta codes, recovery links or payment details. Describe what happened and when. No attachments are needed.
Most recently updated first. Select a ticket to read the conversation.
Your conversation will appear here.
Use this for account recovery or an appeal when you cannot access your account. Sending a request does not verify account ownership or change an account.
You can also ask for help through a private Discord support ticket below.
Join our Discord for account questions, launcher help, bug reports, and beta announcements. Include the error message, what you were doing, and when it happened so the team can help.
Keep passwords and beta codes out of public messages. For account-specific help, use private player support above or open a support ticket in Discord.
Explore the live world on MonMap. To hide your character from the map, type /hidemap on in game.
Ko-fi support is completely optional. It helps keep MonMMO free to play and gives the team more time to build the game.
No in-game benefits, stat boosts, or paid gameplay advantages. Membership perks are in Discord, including a Supporter role and community channels. Supporting the team is separate from beta-code account registration.
Standard tips and monthly memberships go toward server costs and development time.
Choose the Artist Fund goal on Ko-fi to fund community-voted art commissions. Spending and community votes are shared in Discord.
Read the full membership benefits, fund details, and terms on Ko-fi before choosing to contribute. You can also help by playtesting, reporting bugs, and sharing feedback.
1 / Access
Create your website account at monmmo.com/beta, then apply your beta code in account settings to unlock game access. Enter the code exactly as supplied. If it is rejected or you have questions about access, ask for help in Discord.
2 / Account
Verify your email, then choose a username with 3–16 letters, numbers, or underscores. Passwords use 8–64 characters and both password fields must match. Use your email on the website and your username in the launcher. Already playing? Visit Account setup to link your email, or use Account to change your password or request a reset.
3 / Install
Windows and Linux (x86-64) downloads are available. Download the launcher without a password and follow its setup prompts. A beta code unlocks game access; website accounts and the forum do not require one. Windows SmartScreen may show a warning because the beta installer is not code-signed.
4 / Sign in
Sign in through the launcher with the username and password created on the beta page. If sign-in still fails, note the exact message, when it happened, and which step you reached, then share those details in a Discord support ticket.
Create beta account Open launcher download Review the full play path
You bring your own game files
MonMMO does not include, host, distribute, or link to Pokémon game data. Supply your own legally obtained copy and follow the launcher's folder guidance during setup.